01 January 2014

How advertising turned anti-consumerism into a secret weapon

Companies try to convince you that they are part of your family. They want to create a sense of connection or even intimacy between the viewer and the advertiser. An ad that says: “Yes, I know you know that I’m an ad, and I know that you know that I’m annoying you” is a statement of empathy, and thus a statement of connection. And as any salesperson will tell you, connection is key to the sales

Chipotle recently tried this through a brilliant animated short


These ads want to be our friends — to empathise with us against the tyranny of the corporate world they inhabit. Just when we thought we’d cottoned on to subliminal advertising, personalised sidebars on web pages, advertorials and infomercials, products started echoing our contempt for them. ‘Shut up!’ we shout at the TV, and the TV gets behind the sofa and shouts along with us.

So what would a deeper look tell us? Perhaps it is that the ‘cynical distance’ inherent in knowing, self-immolating, empathetic adverts not only perpetuates brands, but is at the foundation of advertising itself. By ‘factoring in’ dissent, the ad neutralises it in advance, like the stock market inoculating itself against future shocks by including their likelihood in share prices. The advertising industry anticipates and then absorbs its own opposition, like a politician cracking jokes at his own expense to disarm a hostile media.

And the industry’s seemingly endless capacity to perpetuate itself matters. Marketing is not simply a mirror of our prevailing aspirations. It systematically promotes and presents a specific cluster of values that undermine pro-social and pro-environmental attitudes and behaviour. In other words,
the more that we’re encouraged to obsess about the latest phone upgrade, the less likely we are to concern ourselves with society’s more pressing problems.



Satire has long been acknowledged as a paradoxical crutch for a society’s existing power structures: we laugh at political jibes, and that same laughter displaces the desire for change. As such as Chipotle's — which express our concerns about the failings of globalisation in a safe space before packing them away — are surely an equivalent safety valve for any subversive rumblings.


Full essay here:
http://aeon.co/magazine/living-together/how-advertising-turned-anti-consumerism-into-a-secret-weapon/

No comments:

Post a Comment